FREE SHIPPING ON ALL ORDERS OVER $150 (within Australia Only)
Pickup is available from our studio in Redland Bay Queensland between 9:30am and 2:30pm Monday through to Friday. You will receive an e-mail when your order is ready to collect. To avoid any disappointment could you please email us a time frame of when you intend to collect your order as occasionally our studio may need to close during our normal open times.
Standard Shipping $9.98
Express Post $14.95
New Zealand $19.95
Rest of the World $40.00
As we are a family friendly business we operate our warehouse between the house of 9:30am and 2:30pm ( Monday to Friday). We do our very best to try and have all orders are dispatched within 3 working days or the order being made. This can be delayed occasionally during our busy periods
Once your order is packed and dispatched, you will receive an email with a tracking number to trace your parcel with Australia Post. This can be done at https://auspost.com.au/ We recommend using looking at the Australia Post tracking information of the Shippit tracking information as it provides more detailed and up to date information on the tracking of your order.
Please be aware that once an order has been placed we are unable to delete or cancel or alter your order. This include your postage address so please ensure that your details are correct. Orders that are returned to sender due to incorrect postage information will need to be payed for again. We are also unable to combine orders if you have made two purchases that both haven't been dispatched.
If you have any further questions regarding postage, please email us at firstname.lastname@example.org and we will be happy to assist.